Frequently asked questions
TheHairguru is the online video platform for hairdressers presented by hairdressers!
Je could see us as your technical video magazine. We present new step by step videos with professional information almost every week.
TheHairguru.com went live 15 October 2010.
Chapelstreet Media V.O.F. is our company name. You'll also see it in the payment module and on your bank statement.
Celine Schut and Willy Gout started TheHairguru.
Celine is responsible for the camera work, the editing of the videos and organizes the days of shooting. When you call or mail us, she is your contact person.
Willy is a hairdresser (www.waxx.nl) himself and is editor and cameraman for TheHairguru.
Yes! If you or your organization likes to share ideas, talent and skills with our viewers. TheHairguru is all about inspiration and sharing ideas.
Please contact us here.
If you've forgotten your password, click here.
If you are logged in, you can change your details in your profile.
About the videos
These videos are created for professionals hairdressers. They deal in detail with professional step by step techniques, and give you a peek behind the scenes.
The latest cut, colours and styles! You, the professional, have the opportunity to have so much expertise at your fingertips!
Get acces to our complete library, register here.
Yes please, we'd like to know what interests you!
Mail us here.
Yes if you have a good quality of content in your videos and show either inspirational, tutorial or eductional information for hairdressers. Obviously, we must be convinced that it fits on TheHairguru.
Contact us here.
Check whether your PC meets the following specifications:
Desktop: Internet Explorer 7/8/9, Chrome *, *** Firefox, Safari *, Opera *
Mobile: iOS *, Android 2.3, Android 4
Video: Flash 9.0 or HTML5 support
* Last, and most used versions
** Firefox users can only use the Flash video player.
Can you still not see the videos? Let us know via the contact form!
You can search for keywords in the bar above the video on the right. Use this search engine to search for words that we use or hairdresser or salon.
About acces to TheHairguru
A subscription costs:
Please note, all prices are excl. 21% VAT
Cancel before end of term
You pay once for the first periode, after that the membership is automatically debited at the end of each month or year.
Would you like more than 1 account? Use the Salon Deal! Receive a great discount when signing up 2 or more users. Ideal for your teammembers, a school, supplier or chains!
Typos and price changes reserved.
To get full acces to all our videos, register here.
Yes. Make sure your personal or company details are filled in correctly in your profile. The confirmation mail received after payment can serve as an invoice and includes the compulsory specifications. You can always change your subscription details in your profile.
It’s always possible to download your invoices in your profile.
You can choose for:
- Direct debit, pay with your regular card (Germany, Belgium and Holland)
- Credit cards, like Visa, Mastercard, Maestro and American express
- It is also possible to do a banktransfer, contact us here
Choose whichever is easiest for you!
It's possible that the payment module has a temporary problem. Does it not work as it should do? Let us know as quickly as possible via the contact form!